One of the growing trends in AC Repair in North Port, FL is home warranties. Home warranty companies have really been pushing their warranties as a way to save some money. Yet, it’s funny, people keep calling us at Kirkus Aire even when they have a home warranty. Why?

The Hidden Costs of a Home Warranty

Time – A home warranty may save you some cash, but many of our customers who have gotten these warranties have found that the warranty companies are difficult to work with and very slow. As I’m sure you know, AC in Port Charlotte, FL is not just a luxury, it’s a necessity. Having to go without air conditioning for a few days or even a week or two can cause discomfort, loss of sleep, and even create dangerous health conditions, especially during the summer.

Frustration – In addition to the frustration of waiting, many people who have gotten home warranties have experienced poor customer service. The work ethic of the people they deal with seems to have dropped off considerably, they are slow to respond, and sometimes even have a bad attitude towards customers as if the customer was bothering them by calling.

We Strive to Give the Best Customer Service

We go above and beyond with our customers because we want you to enjoy your experience with us and want to continue allowing us to serve you. Plus, we love helping people. Here are a few ways we strive to serve our customers with great customer service:

    • Timely Response – We know being without AC in Port Charlotte, FL or North Port is not fun. We are quick to answer the phone and we try to get a service representative out to you that same day or the next day at the latest.
    • Help With Warranties – If your parts are under warranty, we will contact the manufacturer and help you secure your warrantied parts. Please note that this is different from a home warranty with which you will likely need to go through them.
    • Saving Grace – Sometimes there are unavoidable delays, such as getting parts delivered, etc. We have purchased several portable AC units for these times. If delays are going to cause you to be without AC for a few days, we will give you a portable AC unit to use during that time so you can have at least one room with cool air conditioning while you wait. Our customers have loved the Saving Grace!!
    • Quality Service with a Smile– We believe a job should be done right and that is what we do and we do it with a positive attitude, working to help you in any way we can.

When you need AC Repair in North Port, FL or the surrounding area or you need regular maintenance, please give us a call at (941)240-8600. We’ll be happy to answer your questions and provide the AC services that you need.